Responsible Gambling

Move2Bet is dedicated to providing a safe and enjoyable online gaming environment. We understand that for most of our players, gambling is a form of entertainment. However, we also recognise that for a small number of individuals, gambling can transition from a casual pastime to a serious problem. Our responsible gaming policy reflects our commitment to protecting our players and promoting responsible behaviour.

We adhere strictly to the regulations set forth by our licensing authority and continuously review our practices to ensure they meet the highest standards of player protection. This includes implementing robust tools and resources designed to help players manage their gaming activity, identify potential issues, and seek support if needed. At Move2Bet, player well-being is paramount, and we strive to foster a culture of responsibility throughout all aspects of our operations.

Problem gambling can manifest in various ways and affect individuals from all walks of life. It is important to be aware of the signs, both in yourself and in others. Early recognition can be crucial for seeking help. Some common indicators of problem gambling include:

• Spending more money and time on gambling than you can afford or intended.
• Feeling a need to be secretive about your gambling activities.
• Chasing losses, meaning you try to win back money you have lost by gambling more.
• Gambling affecting your relationships, work, or studies.
• Borrowing money or selling possessions to fund gambling.
• Feeling anxious, guilty, or depressed after gambling.
• Repeated unsuccessful attempts to cut down or stop gambling.
• Neglecting responsibilities in favour of gambling.

If you notice any of these signs, it may be time to reassess your gambling habits and consider seeking support. Move2Bet encourages all players to be mindful of their gaming patterns.

Gambling should always be viewed as a form of entertainment, not a way to make money. To keep your gaming experience enjoyable and within safe limits, consider the following:

• Set a budget: Decide how much money you can afford to lose before you start playing and stick to it. Never gamble with money you cannot afford to lose.
• Set a time limit: Determine how long you will play and stop when that time is up, regardless of wins or losses.
• Do not chase losses: Accept that losses are part of gambling. Trying to win back lost money often leads to further losses.
• Balance gambling with other activities: Ensure gambling does not become your sole form of entertainment. Maintain a healthy balance with other hobbies and social activities.
• Avoid gambling when stressed or upset: Emotional states can impair judgment and lead to impulsive decisions.
• Understand the rules: Familiarise yourself with the rules of any game you play.

By following these guidelines, you can help ensure your time at Move2Bet remains a positive and controlled experience.

Move2Bet provides tools to help you manage your spending and gaming activity effectively. You can set various limits directly within your account settings:

• Deposit Limits: Control the maximum amount of money you can deposit into your Move2Bet account over a specified period (daily, weekly, or monthly). Once this limit is reached, you will be unable to deposit further funds until the period resets.
• Loss Limits: Define the maximum amount of real money you are willing to lose over a set period (daily, weekly, or monthly). If your net losses reach this amount, you will be prevented from placing further wagers until the limit resets.
• Wager Limits: Restrict the total amount of money you can wager over a chosen period (daily, weekly, or monthly). This helps manage the overall volume of your betting activity.

These limits can be adjusted at any time. Any request to increase a limit will typically take 24 hours to become effective, allowing for a cool-off period to reconsider your decision. Requests to decrease limits usually take effect immediately. We encourage all players to utilise these features as part of their responsible gaming strategy.

If you feel you need a short break from gambling, Move2Bet offers Time-Out and Cool-Off options. These features allow you to temporarily restrict access to your account:

• Short Time-Out: You can choose to take a break for periods ranging from 24 hours to a few weeks. During this time, you will not be able to log in to your Move2Bet account or place any wagers.
• Cool-Off Period: For longer breaks, a Cool-Off period can be selected, typically lasting from one month up to six months. Similar to a Time-Out, your account will be inaccessible, and you will not receive any promotional communications from us during this time.

Once a Time-Out or Cool-Off period is initiated, it cannot be reversed until the chosen duration has expired. This provides a structured opportunity to step away and reflect on your gaming habits. You can activate these options through your account settings or by contacting our customer support team.

For individuals who feel they need a more significant break from gambling, Move2Bet offers a comprehensive self-exclusion program. Self-exclusion allows you to voluntarily close your account for an extended period, preventing you from accessing any of our gaming services.

You can choose a self-exclusion period ranging from six months to five years, or even permanently. During self-exclusion:

• Your Move2Bet account will be immediately closed.
• You will be prevented from opening new accounts with us.
• We will take all reasonable steps to ensure you do not receive any marketing or promotional materials from Move2Bet.
• Any remaining balance in your account will be returned to you in accordance with our terms and conditions.

Self-exclusion is a serious commitment and cannot be reversed once activated. If you choose to self-exclude, we strongly advise you to also consider self-excluding from any other online gambling operators you may use. Our customer support team can provide further information and guide you through the process of setting up a self-exclusion.

Move2Bet is strictly committed to preventing underage gambling. Our services are intended for individuals who are 18 years of age or older, or the legal age of majority in their jurisdiction, whichever is higher. We employ robust age verification procedures during the registration process and ongoing monitoring to ensure no minors are able to access our platform.

To help us in this endeavour, we urge parents and guardians to:

• Keep your Move2Bet account details and passwords confidential.
• Install parental control software on your devices to block access to gambling sites.
• Educate your children about the risks and legalities of underage gambling.
• Monitor their online activities and report any suspected underage gambling to us immediately.

Any account found to belong to a minor will be immediately closed, and any winnings forfeited. We take our responsibility to protect minors very seriously.

To help you stay aware of the time you spend gambling, Move2Bet offers "Reality Check" notifications. This feature allows you to set periodic reminders that will pop up on your screen during your gaming session.

When a Reality Check appears, it will typically display information such as:

• The total time you have been logged into your current session.
• Your net wins or losses during that session.

These reminders provide an opportunity to pause, reflect on your activity, and decide whether you wish to continue playing, take a break, or log out. You can customise the frequency of these Reality Checks in your account settings. This tool is designed to promote conscious decision-making and help you manage your gaming time effectively.

If you are concerned about your gambling habits but are unsure whether they constitute a problem, taking a self-assessment can be a helpful first step. Move2Bet encourages players to honestly answer a series of questions designed to highlight potential areas of concern. While not a diagnostic tool, a self-assessment can provide valuable insights into your relationship with gambling.

Consider the following questions:

• Do you spend more money or time gambling than you intended?
• Do you feel preoccupied with gambling, even when not playing?
• Have you tried to stop or cut down on gambling without success?
• Do you gamble to escape from problems or feelings of sadness, anxiety, or boredom?
• Have you lied to family members or others about the extent of your gambling?
• Has gambling caused any financial problems for you or your household?
• Have you neglected responsibilities at work, school, or home due to gambling?
• Do you ever feel guilty or regretful after gambling?
• Do you ever borrow money or sell possessions to fund your gambling?
• Have you ever considered that you might have a gambling problem?

If you answered "yes" to several of these questions, it may indicate that your gambling is becoming problematic. We recommend seeking further information and support. Remember, recognising a potential issue is the first step towards addressing it, and Move2Bet is here to support you in maintaining a responsible and enjoyable gaming experience.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

National support: United Kingdom

• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• GambleAware
• Gamblers Anonymous Great Britain · Helpline: 0330 094 0322
• Self-exclusion: GAMSTOP

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)